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| Updated: June 10 , 2004 |
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XGAMING, INC knows that you care how information about you is used and
shared, and we appreciate your trust that we will do so carefully and
sensibly. This notice describes our privacy policy. By visiting XGAMING,
INC, you are accepting the practices described in this Privacy Notice.
XGAMING is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to enable individuals and organizations
to establish trusting relationships based on respect for personal identity
and information by promoting the use of fair information practices. This
privacy statement covers the site [www.xgaming.com and www.athomedownunder.com)].
Because we want to demonstrate our commitment to our users’ privacy,
we have agreed to disclose our privacy practices and have them reviewed
for compliance by TRUSTe.
If users have questions or concerns regarding this statement, you should
first contact [XGAMING’s
Net Team. If you do not receive acknowledgment of your inquiry or
it is not satisfactorily addressed, you should then contact TRUSTe through
the TRUSTe Watchdog Dispute Resolution Process (http://truste.org/users/users_watchdog_new.php).
TRUSTe will serve as a liaison with the Web site to resolve users concerns.
The TRUSTe program covers only information that is collected through this
Web site, and does not cover information that may be collected through
software downloaded from the site.
What Personal Information About Customers Does XGAMING, INC Gather
The information we learn from customers helps us personalise and continually
improve your shopping experience at our sites Xgaming.com, x-arcade and
Xgaming.net ]. Here are the types of information we gather.
Log File
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks
to analyze trends, administer the site, track user’s movement in
the aggregate, and gather broad demographic information for aggregate
use. IP addresses, etc. are not linked to personally identifiable information.
[IP addresses are tied to personally identifiable information to enable
our Web-based service.] [We use a tracking utility called Hitbox] that
uses log files to analyze user movement.]
Clear Gifs (Web Beacons/Web Bugs
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web
Bugs), that help us better manage content on our site by informing us
what content is effective. Clear gifs are tiny graphics with a unique
identifier, similar in function to cookies, and are used to track the
online movements of Web users. The main difference between the two is
that clear gifs are invisible on the page and are much smaller, about
the size of the period at the end of this sentence. [Clear gifs are not
tied to users’ personally identifiable information.]
Clear Gifs can "work with" existing cookies on a computer if
they are both from the same Web site or advertising company. That means,
for example, that if a person visited “www.companyX.com”,
which uses an advertising company's clear gif, the Web site [or advertising
company] would match the clear gif's identifier and the advertising company's
cookie ID number, to show the past online behavior for that computer.
This collected information would then be given to the advertising company
[or Web site].
In addition, we use clear gifs in our HTML-based emails to let us know
which emails have been opened by the recipients. This allows us to gauge
the effectiveness of certain communications and the effectiveness of our
marketing campaigns. If users would like to opt-out of these emails, please
see the Opt-out section.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive
a confirmation when you open e-mail from XGAMING, INC if your computer
supports such capabilities. We also compare our customer list to lists
received from other companies, in an effort to avoid sending unnecessary
messages to our customers. Any emails sent to you will have an "unsubscribe"
function, so you can remove your name from future mailings.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users
we present the option to not receive these types of communications. Please
see the Choice and Opt-out sections. We use the OPTINPRO.COM platform for
our email service. More details can be found at www.optinpro.com
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we
provide a way to opt-out of these communications. Please see the Choice
and Opt-out sections.
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email
or phone, in accordance with the users wishes.
We do not supply any of your information to a third party. , except for
the purpose of processing your credit card through our bank and shipping
your product with a shipping agent.
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with an appropriate law
enforcement investigation, current judicial proceeding, a court order
or legal process served on our Web site.]
We use a third party ( Bold Chat) to perform live help functions on our
site. We may ask your for your name and/or email address to provide support,
but we will not ren/sellt this information to a third party for any reason.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's
hard drive through your Web browser to enable our systems to recognise
your browser and to provide features customised to your behavior and your
local area. The cookies are use in each session and are persistent , but
not tied to Personally identifiable information.
The Help portion of the toolbar on most browsers will tell you how to
prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of XGAMING,
INC's coolest features, and we recommend that you leave them turned on.
Some of our business partners (e.g., hitbox.com, vm.boldchat.com and
other advertisers) use cookies on our site. We have no access to or control
over these cookies.
This privacy statement covers the use of cookies www.xgaming.com and
www.athomedownunder.com only and does not cover the use of cookies by any advertisers.
Does XGAMING, INC Share the Information It Receives?
Information about our customers is an important part of our business,
and we are not in the business of selling it to others.
How Secure Is Information About Me?
We work to protect the security of your information during transmission
by using Secure Sockets Layer (SSL) software, which encrypts information
you input. We reveal only the last five digits of your credit card numbers
when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing. It
is important for you to protect against unauthorised access to your password
and to your computer.
Which Information Can I Access?
XGAMING, INC does not give you any access to any information about your
account and your interactions with XGAMING, INC. That information may
include your shipping address, phone number, email or contact information.
When you purchase a product from XGAMING, we ship the product and do not
access the information again. If you wish to place a new order, you do
not have an account; you must create a new seperate order for each transaction.
For storing of emails for newsletters, you can access your settings by
clicking at link in the bottom of the email.
Children
XGAMING, INC does not sell products for purchase by children. We do not
knowingly collect PII from children under the age of 18.”
Conditions of Use, Notices, and Revisions
If you choose to visit XGAMING, INC, your visit and any dispute over
privacy is subject to this Notice. If you have any concern about privacy
at XGAMING, INC, please send us a thorough description to XGAMING’s
Net Team and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions
of Use will change also. We may e-mail periodic reminders of our notices
and conditions, unless you have instructed us not to, but you should check
our Web site frequently to see recent changes. Unless stated otherwise,
our current Privacy Notice applies to all information that we have about
you and your account. We stand behind the promises we make, however, will
never materially change our policies and practices to make them less protective
of customer information collected in the past without the consent of affected
customers.
Related Practices and Information
Information You Give Us
You provide most such information when you search, buy, post, participate
in a contest or questionnaire, or communicate with customer service. For
example, you provide information when you search for a product; place
an order through XGAMING, INC or provide information in Your Account (and
you might have more than one if you have used more than one e-mail address
when shopping with us) or About You; communicate with us by phone, e-mail,
or otherwise; complete a questionnaire or a contest entry form; (we take
your name and email; which is stored on optinpro.com secure server.) Winners
are chosen and shipped product. compile Wish Lists or other gift registries;
provide employer information when opening a corporate account; participate
in Discussion Boards or XGAMING, INC Chat; provide and rate Reviews; specify
a Special Occasion Reminder. As a result of those actions, you might supply
us with such information as your name, address, and phone numbers; credit
card information; people to whom purchases have been shipped, including
addresses and phone number; people (with addresses and phone numbers);
content of reviews and e-mails to us; personal description and photograph
in About You; and financial information.
Tell-A-Friend
If you choose to use our referral service, while signing up for our affiliate
program, to tell a friend about our site, we will ask you for your friend’s
email address. We will automatically send your friend a one-time email
inviting him or her to visit the site. XGAMING doe not store this information
unless your friend joins our newsletter.
Automatic Information
Examples of the information we collect and analyze include the Internet
protocol (IP) address used to connect your computer to the Internet; login;
e-mail address; password; computer and connection information such as
browser type and version, operating system, and platform; purchase history.
Information from Other Sources
Examples of information we receive from other sources include updated
delivery and address information from our carriers or other third parties,
which we use to correct our records and deliver your next purchase or
communication more easily; account information, purchase or redemption
information, and page-view information from some merchants with which
we operate.
Concerns
XGAMING, INC 34145 Pacific Coast Highway #235 Dana Point, CA 92629
EMAIL
XGAMING ’s Net Team
Toll Free Help Line - 1-866-942-6464
International Help Line - 001-1.412.894.7244
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