Most Frequently Asked Questions
Do you ship within each country?
Yes, we have warehouses both in Auckland and Sydney that store our Xgaming products. When you order off us, depending on which country you have ordered from, the appropriate warehouse will be notified to despatch the fun.
How Can I Play Arcade Classics?
With the development of MAME, (Multiple Arcade Machine
Emulator) , you can use your X-Arcade™ to relive thousands
of arcade classics on your PC or MAC in their original arcade
form.
Learn
More About Playing Arcade Classics On Your PC
Can I buy in other countries?
The X-Arcade™ is currently distributed in 12 countries.
- United States Of America
- France
- Canada
- Italy
- United Kingdom
- Spain
- Belgium
- Holland
- Switzerland
- Singapore
- Germany
- Australia - New Zealand
See
Detailed Information And Address/Website's For International Resellers
Can I buy in retail stores?
The X-Arcade™ units are available in Central Park Interactive stores in New Zealand. The X-Arcade™ units are currently not available in the major chains in Australia, but we're working on it. New chains are expected soon.
See More
Information About Retail Stores
How does the X-Arcade work with all game systems?
The X-Arcade™ was built with internal electronics to be compatible
with the major past, present and FUTURE game systems.
Once you own the X-Arcade™controller, you will never need to buy
another arcade joystick again!
X-Arcade™ Console Adapters are available individually for purchase for
all major game systems or Mac™ for $34.95 AUD each! Immediately and
effortlessly connect
to your X-Arcade™ to use with your video game console.
Where can I see images of the X-Arcade™
Because of the large requests to see the X-Arcade™, we created
a special 3D demonstration of the X-Arcade™.
Click
Here For Solo Images - Click
Here For 2 Player Images
How Do I Use With MAME or
Emulation Software?
Your X-Arcade will land at your door with the instructions you need to
play the classics. Visit the Arcade Center to find
classic games or download
MAME.
What is the return policy?
The X-Arcade™ includes an unprecedented 100% Satisfaction,
30 Day Money Back Guarantee, with no questions asked! Take 30
days to be sure the X-Arcade™ is the best controller available.
If it isn't, just send it back for a full refund. See terms
and return procedure.
What is the warranty?
The X-Arcade™ is built to be bulletproof, and so is the warranty
that comes with it. XGAMING Lifetime Warranty covers your X-Arcade™
for LIFE. It’s that simple. No gimmicks, industry leading
warranty.
In the event that your X-Arcade™ can’t take a beating or
is defective, XGAMING will either fix it, send you replacement parts,
or send you another one. We’ll even pay the tab for all
the shipping charges! (See
Terms).
No other gaming company on the planet has the huevos to offer
such a warranty. Ever wonder why?
Oh yeah!.... you’ll also get Phone Support, Online Help, and a 30 Day Money Back Guarantee.
Where Can I Get More Info About X-Arcade?
You can check out the X-Arcade Joystick
FAQ. You can download the English
Manual.
If there are questions you have that were not answered,
You can fill out online case support request.
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